Privacy Policy

Effective date: May 21, 2025

1. 1. Our Privacy Commitment

   At gamesspring.it.com, protecting your personal information is our highest priority. This policy explains the data we gather, how it’s used, and the measures we take to keep it safe.

2. 2. Information We Collect

   To provide and enhance our services, we collect:

   • Profile Data: username, email address, date of birth, and gaming preferences.
   • Transaction History: details of your orders, license keys, purchase dates, and payment tokens.
   • Technical Data: device type, operating system, browser, IP address, and session duration.
   • Usage Data: gameplay metrics, achievement records, forum contributions, and support interactions.
   • Cookies & Tracking: identifiers and local storage used to remember your settings and personalise your experience.
3. 3. Why We Use Your Data

   We use your information to:

   • Service Improvement: optimise performance and streamline navigation.
   • Personalised Recommendations: tailor game suggestions and special offers.
   • Security: detect fraud and protect your account.
   • Customer Support: expedite assistance by referencing your account and purchase history.
   • Communications: send relevant updates and promotions, with opt-out options.
4. 4. Security Measures

   We implement robust protections, including:

   • Encryption: SSL/TLS for data in transit and AES-256 for data at rest.
   • Access Controls: role-based permissions restrict data access to authorised personnel.
   • Security Audits: periodic third-party penetration tests identify vulnerabilities.
   • Incident Response: 24/7 monitoring and a dedicated team to address threats.
5. 5. Sharing and Disclosure

   We do not sell your personal data. We share information only with:

   • Service Partners: payment processors, hosting providers, and email services under strict confidentiality agreements.
   • Affiliates: to synchronise user data across our network.
   • Legal Authorities: when required by law or to protect our rights.

   All recipients are bound to use your data only for the purposes we specify.

6. 6. Your Rights

   Under applicable laws, you may:

   • Access: request a copy of your personal data.
   • Rectification: correct any errors in your information.
   • Erasure: ask us to delete your data, subject to legal requirements.
   • Restriction: limit certain types of processing, such as marketing.
   • Portability: receive your data in a structured, machine-readable format.

   To exercise these rights, contact us at [email protected] or via your account dashboard.

7. 7. International Data Transfers

   Your data may be stored or processed outside the UK. We ensure appropriate safeguards—such as standard contractual clauses and UK GDPR compliance—to protect your information.

8. 8. Children’s Privacy

   We do not knowingly collect information from anyone under 13. If we learn of such data collected without consent, we will remove it promptly.

9. 9. Changes to This Policy

   We may update this policy from time to time. Material changes will be highlighted and, if required, communicated to you via email.

10. 10. Contact Information

    If you have questions or wish to make a privacy request, please contact us:

    Email: [email protected]
    Address: 39 Spruce Lane, Gloucester GL1 2SR